New Report: A Raw Deal for US Consumers
CR’s newest report, “A Raw Deal for US Consumers” highlights the risk that during the next year American consumers will be denied access...
Blog Posts
Found 238 posts
Calling All Public Interest Tech Innovators and Designers!
At the grocery store, we can read and compare nutritional information, thanks to the standardized Nutrition Facts label. At big box retailers, we can...
Releasing Data Rights Protocol Version 0.7
Today we’re releasing v0.7 of the Data Rights Protocol (DRP) technical specification. This release represents major progress towards implementing...
New Report: Future of Memory Safety
In October 2022, Consumer Reports hosted an online convening to discuss ways to encourage widespread adoption of code written in memory-safe...
How We’re Thinking about the Impact of your Data Rights Requests
Managing your privacy is time-consuming. That’s the whole reason we started Permission Slip, a service to help consumers send data rights requests...
Learning How U.S. Consumers Perceive and Use VPNs
Co-authored by: Roya Ensafi and Yael Grauer In March 2021, Digital Lab fellow Roya Ensafi, PhD, assistant professor of computer science and...
Data Rights Protocol: 2022 Year in Review
As we approach the end of the year, we’re excited to share some updates on the progress of the Data Rights Protocol (DRP) initiative in 2022. This...
Securing a Common Protocol for Consumer Data Rights Requests
I started working on privacy in 2017 when I joined a payments company called Stripe as a security engineer and helped us implement compliance with...
Lab Notes: November 2022
We analyzed 22,000 consumer broadband bills and found that consumers are saddled with confusing bills, high prices, and lack of competitive choices...
CR’s Investigation into Broadband
CR announced new findings from a first-of-its-kind nationwide participatory broadband study conducted to better understand the true cost of Broadband...
White Papers
2025
Mixed Signals: Many Companies May Be Ignoring Opt-Out Requests Under State Privacy Laws
AI Voice Cloning: Do These 6 Companies Do Enough to Prevent Misuse?
2024
2024 Consumer Cyber Readiness
2023
2023 Consumer Cyber Readiness
A Raw Deal for US Consumers: Online platforms will make changes to better serve European Consumers but not US Consumers
Future of Memory Safety: Challenges and Recommendations
2022
Consumer Cyber Readiness
Opening Black Boxes: Addressing Legal Barriers to Public Interest Algorithmic Auditing
2021
The Case for Fair Market Rules for the Largest Online Platforms
2020
Platform Perceptions: Consumer Attitudes on Competition and Fairness in Online Platforms
Privacy Front and Center
2000
Direct-to-Consumer Genetic Testing: The Law Must Protect Consumers’ Genetic Privacy
Understanding the Scope of Data Collection by Major Technology Platforms
The Evolution of Consumer Attitudes Toward Online Tracking, 1995-2019
Research
2025
How U.S. States are Tackling Algorithmic Pricing: 2025 Bill Tracker and Analysis
2024
Data Defense, Evaluating People-Search Site Removal Services
CR Vulnerability Disclosures, Video Doorbells
2023
Who Shares Your Information with Facebook? Sampling the Surveillance Economy in 2023
P2P Payment Apps: A Case Study for a Digital Finance Standard
2022
Broadband Pricing: What Consumer Reports Learned From 22,000 Internet Bills
2021
Credit Not Due: The Limitations of Popular Credit Score Apps
The State of Authorized Agent Opt-Outs Under the California Consumer Privacy Act
Effects of Varying Education Level and Job Status on Online Auto Insurance Price Quotes
Evaluating the Privacy Practices of Mental Health Apps
2000
California Consumer Privacy Act: Are Consumers' Digital Rights Protected?
Collecting #Receipts: Food Delivery Apps & Fee Transparency
Survey Data
2019
Privacy Risk Benefit Survey
Data Privacy Habits Survey
Social Media Survey
2018
Privacy Control vs. Ownership Survey
Social Media Survey
Medical Privacy Survey
Social Media and Privacy Survey
2017
Net Neutrality Survey
Privacy and Net Neutrality Survey
Government and Consumer Issues Survey
2015
