AI x Journalism Summit 2026: Takeaways on Trust, Independence, and Building in Public Interest
Source: 2026 AI x Journalism Summit In May, members of Consumer Reports’ Experimental Engineering Team traveled to Baltimore for the AI x...
Blog Posts
Found 268 posts
The Consumer Finance AI Standard: What You Should Be Able to Expect When AI Runs Your Financial Life
Artificial intelligence is already making consequential decisions about people’s money-who gets a loan, at what price, which claims get paid,...
AI Has Become the Infrastructure of Finance. Our Protections Were Built for Something Else.
Introducing our new whitepaper, Consumer Welfare in the Age of Generative AI: From Theory to Practice. We asked more than 4,000 Americans a...
Two Million Questions in AskCR
AskCR launched in June 2024 as Consumer Reports’ expert-powered AI answer engine. We’re thrilled to announce that as of this month, people...
Permission Slip’s Next Chapter with DeleteMe
When Consumer Reports launched Permission Slip in 2022, we were trying to solve a very specific problem: people had just been granted powerful new...
You’re Not Just the Customer: You’re the Product, and Your Privacy Is the Price
Why You Should Care About Privacy & Security Let’s be honest. When you set up a new smart device, you probably tapped “agree” on...
The Last Hurrah: How to Handle and Harden Unsupported IoT Devices
When end of life in your device means the end of security The last few months have been tough for consumers who got into the smart home early on. In...
New Report: Mapping the Accountability Gap in AI-Powered Financial Services
Today, Consumer Reports (CR), with research partner Civic Software Initiative, released the 2025 AI in Consumer Finance Landscape Analysis Report—a...
Consumer Reports Joins the Agentic AI Foundation
Consumer Reports has joined the Agentic AI Foundation (AAIF), an open-source initiative hosted at the Linux Foundation focused on building the...
AI News & Marketplace Roundup: Agents, Ads & Bot Shopping
AI continues to reinvent how consumers interact with technology — not just by answering questions, but now by acting on our behalf. Last time, I...
White Papers
2026
Consumer Welfare in the age of Generative AI
AI Landscape Analysis of Market Forces, Evaluation Frameworks, and Regulatory Gaps
2025
Mixed Signals: Many Companies May Be Ignoring Opt-Out Requests Under State Privacy Laws
AI Voice Cloning: Do These 6 Companies Do Enough to Prevent Misuse?
2024
2024 Consumer Cyber Readiness
2023
2023 Consumer Cyber Readiness
A Raw Deal for US Consumers: Online platforms will make changes to better serve European Consumers but not US Consumers
Future of Memory Safety: Challenges and Recommendations
2022
Consumer Cyber Readiness
Opening Black Boxes: Addressing Legal Barriers to Public Interest Algorithmic Auditing
2021
The Case for Fair Market Rules for the Largest Online Platforms
2020
Platform Perceptions: Consumer Attitudes on Competition and Fairness in Online Platforms
Privacy Front and Center
2000
Direct-to-Consumer Genetic Testing: The Law Must Protect Consumers’ Genetic Privacy
Understanding the Scope of Data Collection by Major Technology Platforms
The Evolution of Consumer Attitudes Toward Online Tracking, 1995-2019
Research
2025
How to Build Long-lived Connected Products
How U.S. States are Tackling Algorithmic Pricing: 2025 Bill Tracker and Analysis
2024
Data Defense, Evaluating People-Search Site Removal Services
CR Vulnerability Disclosures, Video Doorbells
2023
Who Shares Your Information with Facebook? Sampling the Surveillance Economy in 2023
P2P Payment Apps: A Case Study for a Digital Finance Standard
2022
Broadband Pricing: What Consumer Reports Learned From 22,000 Internet Bills
2021
Credit Not Due: The Limitations of Popular Credit Score Apps
The State of Authorized Agent Opt-Outs Under the California Consumer Privacy Act
Effects of Varying Education Level and Job Status on Online Auto Insurance Price Quotes
Evaluating the Privacy Practices of Mental Health Apps
2000
California Consumer Privacy Act: Are Consumers' Digital Rights Protected?
Collecting #Receipts: Food Delivery Apps & Fee Transparency
Survey Data
2019
Privacy Risk Benefit Survey
Data Privacy Habits Survey
Social Media Survey
2018
Privacy Control vs. Ownership Survey
Social Media Survey
Medical Privacy Survey
Social Media and Privacy Survey
2017
Net Neutrality Survey
Privacy and Net Neutrality Survey
Government and Consumer Issues Survey
2015
