The Hidden Lifespan of Smart Devices: What the FTC’s Report Means for Consumers No one wants to give a holiday gift that may suddenly stop working or becomes a security risk for the recipient, but that’s what might happen... Stacey Higginbotham November 26, 2024
AI News & Marketplace Roundup: AI’s Rapid Evolution Last month, I highlighted AI’s growing impact across industries and the challenges it raises. This month’s roundup explores AI’s rapid... Dirk Klingner November 25, 2024
CR Awarded Outstanding Non-Profit illumi Award at The Human Insight Summit We’re delighted to share that CR received an Outstanding Non-Profit illumi Award at The Human Insight Summit put on by UserTesting. CR was... Melissa Garber November 8, 2024
Expanding Consumer Reports’ Partnership with Craig Newmark Philanthropies Improving Cybersecurity & Addressing Digital Threats from Emerging Technology It’s been just over five years since Craig Newmark... Consumer Reports October 29, 2024
Cost Considerations Drive Consumer Repair Decisions Last year was a big year for the right to repair movement. Oregon and Colorado both passed laws protecting the right to repair, including protecting... Stacey Higginbotham October 22, 2024
Empowering Consumers with Personal AI Agents: Legal Foundations and Design Considerations The marketplace for AI-powered personal agents is rapidly evolving. Companies like Amazon and Salesforce are already offering services that help... Dazza Greenwood October 18, 2024
AI News & Marketplace Roundup: AI Goes Nuclear Last month, I offered a dispatch on power hungry AI that included a roundup of industry updates that covers generative AI in the workplace, mobile,... Dirk Klingner October 17, 2024
Introducing Permission Slip Plus In a world where every search, click and tap you make online is tracked, we know how hard it is to protect your fundamental right to... Sukhi Gulati October 8, 2024
Reflections on Two Years of Operating an Authorized Agent Service, and Launching a Paid Upgrade When the consumer internet was getting built back in the 1990s, privacy wasn’t part of the design. Almost by accident, the economy of the internet... Ben Moskowitz October 8, 2024
An Uncertain Future for 23andMe – And Your DNA Data 23andMe is struggling, and its CEO Anne Wojcicki has muttered about taking the company private. 23andMe wields DNA data for more than 15 million... Ginny Fahs October 7, 2024