Blog posts by Debasmita Das

With contributions from Jonathan Schwantes, Senior Policy Counsel, Consumer Reports Over the past 18 months the COVID-19 pandemic has dramatically, and in many respects permanently, altered our lives. Among the painful lessons of this period are two interrelated realizations. One, many vital elements of our lives, including work, education, and healthcare, are increasingly dependent on

In August, 2020, Consumer Reports (CR) investigated fee transparency with food delivery apps. We inspected four of the most widely used online food delivery companies – DoorDash, Grubhub, Postmates, and UberEats. Our research focused on seven cities : Chicago, Jersey City, Los Angeles, New York City, Portland, Seattle, and Washington DC. All of these cities