Empowering Consumers with Personal AI Agents: Legal Foundations and Design Considerations
The marketplace for AI-powered personal agents is rapidly evolving. Companies like Amazon and Salesforce are already offering services that help...
Category: Responsible Tech
Blog Posts
New Report: 2024 Consumer Cyber Readiness
Today, Consumer Reports, Aspen Digital, and Global Cyber Alliance released the third annual Consumer Cyber Readiness report. The report highlights...
A Responsible Approach to Generative AI Development: It’s Evaluation-Driven
This June we launched an invite-only beta of AskCR, a new experimental product that answers CR members questions in a naturalistic way, using...
Why Are We Experimenting with Generative AI?
Today we launched an invite-only beta of AskCR, an experimental chatbot that helps people get to CR’s trusted information faster. We imagine some...
Introducing the AskCR Beta
Today we are launching AskCR, an experimental chatbot that helps people get to CR’s trusted information faster. True to its name, you can...
A Responsible Approach to Generative AI Development: LLM Orchestration (Part 2)
Empowering and informing consumers is central to Consumer Reports’ (CR) mission as a nonprofit member organization. It follows then, that when we...
A Responsible Approach to Generative AI Development: Experimentation (Part 1)
Like many organizations over the past year, we’ve been experimenting with generative AI. We’ve built proof of concept and prototype...
Who’s Verifying the Verifier: A Case-Study in Securing LLM Applications
As part of our LLM prototyping work, Consumer Reports (CR) is experimenting with different ways to query our data sources using plain english...