Building Consumer Agency
Agentic AI has profound implications for every part of society. A world in which everyone has access to a personal AI tutor means big changes to...
Category: R&D
Blog Posts
CR Awarded Outstanding Non-Profit illumi Award at The Human Insight Summit
We’re delighted to share that CR received an Outstanding Non-Profit illumi Award at The Human Insight Summit put on by UserTesting. CR was...
A Responsible Approach to Generative AI Development: Experimentation (Part 1)
Like many organizations over the past year, we’ve been experimenting with generative AI. We’ve built proof of concept and prototype...
Behind the Scenes: CR’s Examination of the New National Broadband Map
Background Back in 2022, CR announced new findings from a first-of-its-kind nationwide participatory broadband study conducted to better understand...
Behind the Scenes: Measuring E-commerce Impacts in a Brooklyn Neighborhood
CR worked with neighbors in Red Hook to gather data about truck traffic, air pollution and noise as warehouses proliferate in the area A...
New Opportunities at CR
We’re hiring! CR is recruiting engineers, public interest technologists, and entrepreneurs to develop innovative new ways of serving consumers....
Helping consumers see their data with a CCPA data access agent
Last year, Consumer Reports launched an Authorized Agent pilot to help consumers stop the sale of their data by companies. The results inspired the...
Dark Patterns Tip Line: Share Your Experiences with Manipulative Design
Every day, we’re exploited for profit through dark patterns: design tactics used in websites and apps to persuade you into doing things you...
Calling all public interest tech researchers!
Are you passionate about privacy, security, or digital rights? Do you work on consumer protection research or new methods to study the digital world?...
On Operating a Do Not Sell Authorized Agent Under CCPA
Consumer Reports became an authorized agent, submitted opt-out requests on behalf of California consumers — and learned a lot. The California...